In her mediation practice, she draws upon twenty-five years of claims management, fifteen years of people management and almost ten years of career coaching and consulting experience. During her corporate career, she held the position of Vice President, Life and Health Claims for a major insurer and has a depth and breadth of knowledge concerning LTD and other insurance issues and processes. In her role as an executive leader, she also facilitated the resolution of claims disputes and workplace conflicts.
Cindy holds a Bachelor of Arts from the University of Toronto and a Certificate in Advanced Dispute Resolution from York University.
Additional relevant professional development includes:
Civil Procedure Workshop – ADR Institute of Ontario
Interpersonal Mediation Workshop – Conflict Resolution Service, St. Stephen’s
Employment Law and Conflict Management Workshop – ADR Institute of Ontario
Advanced Strategies for Senior Counsel and Mediators – Winkler Institute
The Evolution of Mediation – Winkler Institute
From 2008 to 2014, Cindy served as a chair for the Insurance Section of the ADR Institute of Ontario and volunteered as a community mediator for Scarborough Conflict Resolution Service. Cindy served on the Board of the Women’s Centre of York Region from 2015 to 2019.
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